Privacy policy

Who we are

Hoglt (called Tikoncha in Uzbekistan) is made by NEW EDU MChJ, a company registered in Uzbekistan ("we", "us"). We are the controller of the personal data described here. Contact: info@hoglt.com. This policy covers the Hoglt child app (Android and iPhone), Hoglt Parent (Android and iPhone), the Hoglt Telegram bot and hoglt.com.

Data we collect

• Account: phone number, or the ID and email that Apple, Google or Telegram give us when you sign in with them (Apple may give a private relay email); name; optional profile photo; for students optionally school and class; app language and time zone. Parents who sign in without a phone may add a contact phone used only for their child's SOS calls.
• Family links: which parent is linked to which child.
• Rules and settings: schedules, daily limits, blocked websites and apps, protection switches, tasks and coins.
• Screen time: on Android, how long each app was used per hour and the list of installed apps (so a parent can choose apps); on iPhone, Apple's Screen Time keeps per-app usage on the device and we receive only coarse daily totals.
• Location, only when a location feature is on: location rules (such as a school zone), the child's last location for the linked parent, danger-zone warnings, and SOS.
• Safety findings: risky-chat and image checks run on the device; we receive only the type and the count (for example "bullying, 3"), never the messages or images.
• Messages in Hoglt Chat between family members or classmates, stored so they can be delivered.
• AI features (the study helper and the parent assistant): what you type and the answers, to continue the conversation.
• Payments: App Store and Google Play purchases are handled by Apple and Google; we receive a signed confirmation, not your card. In Uzbekistan, payments through Click or Paylov: we keep the transaction and, for card auto-pay, an encrypted card token and a masked card number.
• Device: model, system version, app version, push token, crash reports.
• Support and deletion requests: the email or phone you give us.

What we don't collect

• Telegram messages: Hoglagram talks to Telegram directly.
• Browsing history: blocked-site lists are applied on the device.
• Photos, contacts, call logs or SMS.
• Advertising IDs. There are no ads in Hoglt, and we don't sell data or track you across other companies' apps or websites.

How we use data

• To run the features you use: rules on the child's phone, reports and alerts for the parent, requests, tasks, chat, SOS.
• To keep accounts secure and the service reliable (preventing abuse, fixing crashes).
• To process payments and subscriptions.
• To answer support requests.

We don't use data for advertising or sell it. We don't make decisions with legal effects about anyone based only on automated processing.

Legal bases (EEA, UK and similar laws)

Contract: to provide the service you asked for. Consent: location, safety checks and the parental consent for a child's account; you can withdraw it at any time. Legitimate interests: security, preventing abuse and improving reliability. Legal obligation: for example, keeping payment records.

Children

Hoglt is used on children's phones with the involvement of a parent or legal guardian. Parents link their child's account and control its rules. If you are under the age of digital consent in your country (13 in the US under COPPA, 13 to 16 in the EU), use Hoglt with a parent or guardian. A linked child cannot delete their account without the parent's approval. If a parent believes we hold a child's data without consent, write to info@hoglt.com and we will delete it.

Who helps us

We share data only with providers that help us run Hoglt, under contracts that limit their use:

• Our hosting provider (servers in Uzbekistan).
• Google: Firebase Cloud Messaging and Crashlytics (notifications, crash reports), the Gemini API (AI answers), Google Play billing and Google sign-in.
• Apple: push notifications, App Store purchases and Sign in with Apple.
• Telegram: the Hoglt bot and Telegram sign-in.
• Yandex: maps in the parent app.
• Click and Paylov: payments in Uzbekistan.

We may also disclose data when the law requires it, or to protect someone's safety.

International transfers

Our servers are in Uzbekistan, and some providers (such as Google and Apple) process data in other countries. Where the law requires it, we rely on appropriate safeguards for these transfers.

How long we keep data

As long as the account exists. When an account is deleted, its data is removed from our servers; backups roll over in their normal cycle. A parent account linked to a child is deleted after a 7-day waiting period, which the parent can cancel. Payment records are kept as long as tax and accounting laws require.

Your rights and choices

You can access, correct, export or delete your data, object to or restrict some processing, and withdraw consent. Most of this is in the apps; you can also delete an account or write to info@hoglt.com. You may also complain to your data protection authority.

Security

Connections are encrypted, access to data is limited to the people who need it, and payment tokens are stored encrypted. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

YouTube API Services

We manage our own YouTube channels with an internal tool, Hoglt Autopost, that uses the YouTube API Services. It uploads videos we make to our own channels and reads the view, like and comment counts of those videos. It does not access any other YouTube channel or any viewer's data. When you watch our videos on YouTube, Google's Privacy Policy applies: policies.google.com/privacy, and so do the YouTube Terms of Service.

The access our team gave Hoglt Autopost can be revoked at any time in the Google security settings: myaccount.google.com/connections. We keep only the authorization tokens and the statistics of our own videos, and delete them when we stop using a channel, or within 30 days of a request to info@hoglt.com.

Changes

If we change this policy, we will update the date above and, for important changes, tell you in the app.